Shipping & Returns

SHIPPING AND HANDLING

Standard Shipping and Handling rates for Online Orders only.

Canada - $18.00     For items totaling more than $100.00, - ADD  $5.00 to the amount above.

UNITED STATES  Rate based on weight, size and destination.  AVERAGE $ 27.00 CDN.

For shipping charges for carpets and quantity orders, please call or e-mail for price quote and method of shipment. 905-849-3770

DELIVERY

All our shipments are XpressPost with Canada Post. Delivery time vary within various locations.

Canada – Next day and 3 days, no tracking

Add $6.00 to flate rate for each shipment if tracking is required.

RETURN POLICY

Within 20 days:

If you are not happy with your order, we will accept any return or exchange.      

Product(s) must not have been worn or used and in its original condition. Please have the original packaging.  Shipping and handling charges are non-refundable. And most importantly, please indicate the reason for your return. You may want to insure your return: we cannot be responsible for lost or misdirected returns. If you paid for your order by PayPal or credit card, a credit will be issued and will appear on your billing statement.

Returns to: Inunoo, P.O. Box 91, Niagara on the Lake, ON L0S 1J0, CANADA